Introduction

Welcome to ChatScope AI's Privacy Policy. We are committed to protecting the privacy of our users and customers. This Privacy Policy provides information about how we process and protect this data.

Data Collection and Use

Our primary goal in collecting information is to improve our Service to you. Here are the main types of information we collect and why:

  • Service Data: We collect information through your use of the Service, such as your messages, commands, teams, channels, and other types of data related to your interactions with ChatScope AI. We use this data to provide, maintain, and improve our Service, as well as to understand and analyze how you use our Service.

Cookies and Similar Technologies

We use cookies and similar tracking technologies on our website and when providing our Service. These help us understand your activity and improve your experience. We only use essential cookies required for providing and improving our service.

Data Retention

We only store information for cache purposes to give accurate answers to your queries. We will keep the history while you still use the service to improve responses using previous queries. If you want your data to be deleted, you can request it by sending an email to labs@datascope.io. Data retention aligns with the principles of collecting data for legitimate purposes and retaining it only for as long as necessary.

Data Storage and Transfer

Your data collected through the Service may be stored and processed in the United States or any other country in which ChatScope AI or its affiliates or service providers maintain facilities.

Data Rights

You may request access to, updates to, and deletion of your information. You can make these requests by contacting us directly at labs@datascope.io. We will respond to your request within a reasonable timeframe.

Security

We value your trust in providing us your information, thus we are striving to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: labs@datascope.io
  • By visiting this page on our website: https://chatscope-ai.web.app/support.html

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